If you sent wrong coins to your OMGFIN coin address:

  1. OMGFIN generally does not offer a token/coin recovery service.
  2. If you have suffered a significant loss as a result of incorrectly deposited tokens/coins, OMGFIN may, solely at our discretion, assist you in recovering your tokens/coins. This process is extremely complicated and may result in significant cost, time and risk.
  3. If you wish to request OMGFIN to recover your coins, please provide: your OMGFIN account email, coin name, address, amount, txid(Critical), transaction screenshot. OMGFIN team will judge whether or not retrieve wrong coins.
  4. If it was possible to recover your coins, we may need to install or upgrade the wallet software, export/ import private keys etc. These operations can only be conducted by authorized staff under carefully security audit. Please be patient as it may cost over 1 month to retrieve wrong coins.