We suggest:

  • Install anti-virus program, and check and kill Trojans and virus periodically;
  • Update system patch;

  • Don’t click unknown documents;

  • Link Google Authenticator, please click here to see the specific methods;

  • Please keep and manage your password with professional password managing tool like 1 password;

  • Give your feedback about the abnormal condition of your account to the customer service on time, our customer service will help you with your problem;

  • We suggest you use Chrome,and update it to the latest version;

  • Uninstall the plug-in or unknown third-party software;

  • Under extreme conditions, you may format disk and reinstall operating system;

  • Ask for support and service from computer expert.