The administration of New York City Mayor Eric Adams has rolled out an extensive plan for the integration and regulation of artificial intelligence (AI) within the city's government. The initiative includes the development of a framework to assess AI tools, enhance the skills of government employees in AI technologies, and improve overall quality of life for residents. The plan outlines 37 key actions, with 29 expected to begin or be completed within the next year. Additionally, the city introduces its first AI chatbot as a pilot on the MyCity Business platform, aiming to assist with queries related to opening or operating a business.



In a significant move towards embracing artificial intelligence (AI) technologies, the administration of New York City Mayor Eric Adams has unveiled a comprehensive plan outlining the adoption and regulation of AI within the city's government. This initiative reflects the city's commitment to harnessing the potential of AI while proactively addressing associated risks.


The administration's plan focuses on developing a robust framework to facilitate the careful evaluation of AI tools by various city agencies. This framework aims to assess the risks and benefits of AI implementation while fostering the knowledge and skills of government employees in AI technologies. Ultimately, the overarching goal is to enhance the quality of life for local residents through the responsible use of AI.


The plan encompasses 37 key actions, with 29 slated to commence or be completed within the next year. Key objectives include the establishment of an AI governance framework, the creation of an AI advisory network, and the provision of AI knowledge and skills training for city officials. Furthermore, the administration plans to publish an annual AI progress report, fostering transparency and accountability in the city's AI initiatives.


Mayor Adams emphasized the dual nature of AI, presenting opportunities for more effective government services while acknowledging the need for a clear-eyed approach to its risks. The plan reflects a balanced perspective that seeks to leverage AI advancements for the benefit of citizens while implementing safeguards to mitigate potential pitfalls.


Alongside the announcement of the AI framework, the city introduced the first pilot of its citywide AI chatbot integrated into the MyCity Business platform. This AI chatbot represents a milestone in making government resources more accessible to everyone. Deputy Mayor Maria Torres-Springer highlighted the significance of this tool, stating that it removes barriers to city resources, particularly benefiting small businesses across New York.


The AI chatbot, a user-friendly and accessible tool, is designed to answer questions related to opening or operating a business. Leveraging information from over 2,000 NYC business-related web pages, the chatbot provides insights into regulatory compliance, available business incentives, and best practices to avoid violations and fines.


This initiative aligns with the broader trend of governments incorporating AI technologies to enhance efficiency, accessibility, and transparency in public services. As New York City pioneers these efforts, it sets a precedent for other municipalities seeking to harness the transformative potential of AI for the collective well-being of their communities.


(SAVANNAH FORTIS, COINTELEGRAPH, 2023)